Food safety and security
Thoughts on food safety and security
As a company that provides "seafood products," we aim to protect and pass on Japan's "fish food" culture and contribute to the realization of a prosperous society.
We strive to deliver products to our customers with peace of mind and safety throughout the entire supply chain. That's what we consider to be TOREI quality.
To maintain the quality that our customers trust, all employees will work together to keep and improve quality.
Quality Assurance System
As a food business, the TOREI Group prioritizes the continuous supply of safe products in cooperation with each of its group companies, and the entire group is committed to protecting food safety.
The Quality Assurance Department at TOREI headquarters determines various policies and measures to ensure appropriate quality assurance activities. Furthermore, it plays a crucial role in group quality assurance, including monitoring and supporting improvements to quality control status.
- Hygiene instructions
- Each group company's factory, which actually processes raw materials and food products, has a designated person in charge of hygiene guidance.
- Proper labeling of food products
- Our company's factories and product division have appointed a "labeling manager" to ensure proper labeling of food products.
- educational guidance
- The TOREI Group regularly conducts educational guidance and training necessary for food safety throughout the entire group.
- Regular audit
- Regular audits are conducted at the production outsourcing plants that cooperate with us in production.
Quality control initiatives
The TOREI Group undertakes the following activities to maintain and improve its quality assurance capabilities throughout the food chain:
01Obtained Food Safety Management System certification (ISO22000)
Toyo Refrigerated Food & Logistics Co., Ltd.'s head office factory (Shimizu City, Shizuoka Prefecture), which is the main production base for frozen tuna within the TOREI Group, obtained ISO 22000 certification, an international standard for Food Safety Management Systems, for its related departments in 2011. Currently, more than 10 years have passed since we obtained this certification, and we continue to conduct training to deepen each employee's understanding of this management system and to ensure its widespread adoption. Furthermore, we obtained the same certification at our Tobishima Plant in December 2024.
02Obtained Food Safety Management System certification (FSSC22000)
In 2020, our Kansai branch obtained FSSC22000 certification, an international standard for Food Safety Management Systems, as a result of our exports to the United States. This certification is a management system that reinforces ISO 22000 with additional requirements, and is also a standard approved by GFSI, a global organization comprised of food-related companies, so it is expected to facilitate more international trade.
| ISO22000 | Registration site TOYO REIZO Co., Ltd Chubu Branch Office, Sales Section 2, Quality Control Department Toyo Refrigerated Food & Logistics Co., Ltd. Head office factory, second refrigerator, fourth refrigerator Tobishima Factory, Third Refrigerated Warehouse |
Registered Organization Toyo Refrigeration Group TOYO REIZO Co., Ltd., Chubu Branch, Sales Department 2, Quality Control Department Toyo Refrigerated Food & Logistics Co., Ltd. Safety and Health Promotion Office, Management Department Facilities Management Department, Food Business Department, Logistics Business Department, Logistics Section 1 & 2 |
Processing and storage of frozen fish |
| FSSC22000 | Toyo Refrigeration Co., Ltd. Kansai Branch | Fish processing (slicing, dicing, flakes) | |
| EU HACCP (Certification as a facility handling seafood products for export to the EU) |
Toyo Refrigeration Co., Ltd. Kansai Branch (Factory 2, Factory 3) | Frozen Bigeye Tuna / Frozen Yellowfin Tuna: Loin, Block, Fillet, Diced | |
| Toyo Refrigerated Food & Logistics Co., Ltd. Head office factory, second refrigerator, fourth refrigerator |
Frozen Bigeye Tuna / Frozen Yellowfin Tuna / Frozen Albacore Tuna / Frozen Atlantic Bluefin Tuna / Frozen Pacific Bluefin Tuna: Loin, Block, Fillet / Raw Material and Product Storage Warehouse (Storage of frozen products manufactured by other companies) | ||
| HACCP certification for seafood processing facility | Sanyo Foods Co., Ltd. | Smoked salmon, smoked salmon slices, sashimi salmon, smoked scallops | |
03In-house training
- (1) We have created a "Hygiene Training Text" for our factory employees and conduct regular training sessions.
- (2) Training on food labeling is conducted once a year for labeling managers and employees in the sales and production departments.
- (3) We conduct annual training for all employees on how to prevent norovirus infection.
04Internal Audit
We conduct internal audits at least once a year for our own factories and those of our group companies. We use checklists based on our own standards to confirm that the necessary systems for ensuring food safety are being maintained.
05Audit of contract manufacturing plant
- (1) When we appoint a new production outsourcing factory, we conduct a factory audit in advance.
- (2) We conduct regular audits of all our contracted production plants.
06Management of information submitted externally
We have established internal rules regarding food labeling and have put in place an internal management system to ensure that products are labeled appropriately in accordance with the law.
- (1) Establish internal rules regarding food labeling as internal guidelines.
- (2) The unified labeling and product specifications for new products will be required to be inspected by the Quality Control Department.
- (3) Quality control department members will obtain the qualification of Food Labeling Specialist.
- (4) Introduce a dedicated system for sharing product specification information within the company.
07Traceability Management
We have built a system for each product that connects product information from raw materials to finished products. To ensure accurate transmission of origin information and prompt investigation in the event of a complaint, we conduct product recall training once a year for products manufactured in our own factories. This training verifies the accuracy and time required for tracing operations and confirms the effectiveness of our traceability system.
